Drayton has launched a new online training academy as part of its installer loyalty scheme, the 9° Network. 9° Know How gives members exclusive access to product training, best practice installation advice, troubleshooting tips and more.
The first available training module is focused on Wiser, Drayton’s smart multi-zone heating system, and allows installers to achieve Wiser Approved status from the comfort of their own home.
The 30 minute training module is delivered through a series of videos that are simple to follow. These include a product overview, kit selection advice, commissioning and set up guides, and tips for helping customers get the most from their Wiser system. Once the videos have been watched, installers have to complete short multiple-choice tests to achieve their Wiser Approved status.
The online training academy is just one of many benefits of being a 9° Network member, says the company. Other perks include access to the discounted Drayton shop for limited special offers, five year extended warrantees, as well as listings on both the Drayton and Wiser consumer websites. Featuring on the ‘Find an installer’ section on both these websites will help generate leads to grow the installers business.
Clare Stevens, Trade Marketing Manager, comments: “Our Wiser Approved training has proved popular with installers who want to become more involved with smart controls and grow their business in this area. We’ve been running face-to-face training sessions for some time, but we know it’s not always possible or practical for installers to attend. 9° Know How allows installers to learn all about Wiser and its benefits, in their own time, at their own pace.”
Further training modules covering the full range of Drayton heating control products will be added to 90 Know How in the coming months.
How to sign up
To register as a member of the Drayton 9° Network and gain access to the online training academy, visit: https://www.9network.co.uk/installer-registration or call 0333 6000 622. Alternatively, installers can get involved in the training discussion by following @DraytonHeating on Twitter and using #9network.