In its latest step towards an ever more seamless and straightforward customer experience, Luceco Group has launched an online ordering portal for wholesalers and independent retailers.
Called the ePortal, it provides easy self-service ordering across the full Luceco product portfolio, enabling customers to review all brands through one site, check stock availability and purchase quickly.
Created for wholesaler/independent resellers, this new ‘all in one’ ordering site allows account customers to check stock availability of any Luceco, BG, MP or D-Line product, see their unique dedicated pricing and place orders at any time of day or night.
ePortal was designed with the customer at the forefront; the aim being to give customers an alternative to phoning in orders and a broader range of information at their fingertips to support any ordering or tenders, where up-to-date, accessible information is critical.
“Ability to view the full range of lighting, wiring accessories, portable power and cable accessories within one site is hugely beneficial to customers and having all the relevant information to hand makes life much less stressful; from product availability and dedicated price file to detailed product specifications and downloadable datasheets,” said Lyndsey Martin, Head of Operations.
The ePortal is open to existing account customers, but wholesalers and independent retailers who do not currently have an account can register for ePortal access. Wholesalers and independent retailers can view and sign up to the new service via: https://eportal.luceco.com/, or if they want more information they can speak to their customer services contact or their local ASM.
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