The EDA’s Product Knowledge Modules – winners of two Princess Royal Training Awards in 2022 and again in 2025 – help businesses like yours create cross-selling and up-selling opportunities by building knowledge and confidence. It’s probably why EDA businesses have taken over 11,720 training modules since launch.

Heating and Ventilation is one of the 12 EDA’s Product Knowledge Modules created to develop the professional knowledge and confidence of your team.

Training in Heating and Ventilation includes:

• The principles of heat
• Heating – elements, controls and types of heaters
• The principles of hot water
• Types of water heaters
• The principles of ventilation
• Ventilation applications

Online learning through The EDA Academy

All the EDA Product Knowledge Modules are available to study electronically via The EDA Academy, the Association’s e-learning portal. Each training course is delivered through video and interactive learning, but if the original hard copy textbook is preferred these are still available.

Years of knowledge to give your team a commercial edge

City & Guilds accredited, this training programme harnesses decades of combined expertise from product experts at EDA manufacturers and allied trade associations to create an accessible and practical training opportunity for you and your team.

EDA Product Knowledge modules are also approved for Continuing Professional Development by The CPD Certification Service.

Test your knowledge

Have a go at this quiz sampled from the Heating and Ventilation module. Then check your answers below. If the results show that you need to boost your team’s know-how, talk to the EDA today.

Q1:  Fill in the missing words: Radiation works by ____ moving at the speed of ____ in electromagnetic waves moving away from the _____ source.
Q2: What is another name used for a plinth heater?
Q3: What pressure does a vented hot water system operate at?
Q4: True or false: oil-filled heaters work by a sealed element heating the encased oil.
Q5: The size of an electric multi-point heater ranges from?
Q6: What is the disadvantage of a sub-15 litre unvented water heater?

Scroll down for answers

Answers

Q1: Atoms, light, heat.
Q2: Kick space heater.
Q3: Low.
Q4: True.
Q5: 30 litres to 100 litres.
Q6: Low capacity.

How did you do?

Full marks: Well done.

3 – 5 out of 6: Not bad. Could the EDA training help you to fill in any gaps in your knowledge and help you progress in your career?

Less than 3: The EDA Product Knowledge Programme could be just what you need to boost sales.

Watch the video and download the Course Directory

There’s plenty of information online at www.eda.org.uk including video and a downloadable course directory, giving you a summary of what’s covered in each of the 12 training modules.

The EDA team is ready to help. Call 020 3141 7350 or email training@eda.org.uk

For more information, click here

Find more ‘EDA Insight’ articles here

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