We hear how commercial heat recovery has been deployed in a Carmarthen health and wellbeing project.

Vent-Axia’s award-winning Sentinel Apex units have been specified for the landmark Carmarthen Health and Wellbeing Hwb project, delivering energy-efficient ventilation to this transformative multi-million-pound development. The 245,000ft2 scheme is repurposing the former Carmarthen Debenhams building into a Health and Wellbeing Hub.

Facilities

The new hub will offer a range of services including public healthcare, a Customer Service Hwb, and new 24 hour Actif gym. Other facilities will include a family entertainment centre, with indoor adventure golf, toy town soft play, E-Go Karting, and TAG Active. Part-funded by the Welsh Government’s IRCF Fund, with further funding from the UK Government, the development will benefit from Sentinel Apex units installed across all three floors of the building, with four Sentinel Apex HR21 specified to meet the demand of the gym area alone.

Formerly a shopping centre, the building has been redesigned as a dynamic Health and Wellbeing Hwb for the people of Carmarthen. The extensive refurbishment involved a full reconfiguration of the internal space to create a welcoming environment that balances health, wellbeing, and entertainment under one roof. The project team includes: main contractor, Bouygues; M&E Consultant, Hoare Lea; Sub-Contractor, FP Hurley & Sons (Crosshands), and Distributor, Ventilation Warehouse. The Sentinel Apex commercial heat recovery units were specified for their energy efficiency, good indoor air quality, and their ultra-quiet operation, as well as meeting stringent Specific Fan Power (SFP) and dBA acoustic requirements, ensuring a comfortable and compliant building.

Neil Higgins, Contracts Manager, F P Hurley & Sons said: “We chose the Sentinel Apex units because they deliver exceptionally quiet operation and low Specific Fan Power, ensuring they met all Building Regulation requirements. The units were also available in a wide range of airflows, allowing us to specify the correct units for each space. In short, they offered the ideal balance of airflow, low noise, and energy efficiency.”

Adam Bullon from Ventilation Warehouse added: “I have worked with Vent-Axia for a long time. The Carmarthen Health and Wellbeing Hwb was an interesting job with the Sentinel Apex ticking all the right boxes for the project, including energy efficiency, noise, and ease of maintenance. Twenty Sentinel Apex units were delivered over three project stages.”

Maximum comfort

A brilliant fit for the Carmarthen Health and Wellbeing Hwb project, the Vent-Axia Sentinel Apex is the next generation of commercial heat recovery ventilation, providing specifiers help in creating low-carbon buildings. The Sentinel Apex is specifically designed to have a high level of energy efficiency with industry-leading SFP and low embodied carbon. Individuals using the Carmarthen space will find maximum occupant comfort as this has been a priority for the development of the Sentinel Apex unit, operating quietly whilst improving indoor air quality.

The Sentinel Apex offers the highest level of IAQ and thermal comfort, whilst maintaining the lowest energy and noise levels, both of which were vital for this refurbishment. Offering up to 93% heat recovery efficiency (EN308 test method), ultra-low sound levels, which are independently tested and verified by SRL Technical Services Limited, and extremely low SFP, the Sentinel Apex has notable performance improvement in comparison with previous commercial heat recovery units and delivers ‘Simply more as Standard’. Its intuitive controls are compatible with Vent-Axia’s range of Sentinel-X Sensors, allowing for easily configurable set points ensuring optimised IAQ, in line with Part F of the Building Regulations, all while minimising ventilation energy consumption.

In order to achieve the highest levels of IAQ, the Sentinel Apex unit features ePM10 50% extract and ePM1 55% supply filters (M5/F7 equivalent) as standard. By carefully selecting the filter media and by utilising the latest motors and impellers (with better than IE5 efficiency), the Sentinel Apex maintains an extremely low SFP with low sound levels whilst maintaining excellent IAQ. The Sentinel Apex also aids thermal comfort with an integral automatic summer bypass that is designed to provide free cooling when available but is sized to eliminate performance loss.

Specifiers can choose from five sizes, as the Apex has been developed for a wide range of applications, and delivers airflows up to 4000m3/hr. At the Carmarthen Health and Wellbeing Hwb 20 Sentinel Apex units were installed, including four Sentinel Apex HR21s used in the ground floor gym area alone, while Sentinel Apex HR15 units were used for the offices on floor 1 and floor 2, displaying the wide range of Apex units used in the project, in turn ensuring air flow meets design requirements in different parts of the building.

Designed to operate on the principles of demand ventilation, the Sentinel Apex is ideal for applications where the rooms are used at different times of the day by a variable number of people, making it well-tailored to the Carmarthen Health and Wellbeing Hwb. The Sentinel Apex system, with the matched range of Sentinel-X Sensors, can monitor occupancy and air quality, responding by adjusting the ventilation accordingly, to maintain the IAQ and thermal comfort within predefined limits, whilst recovering up to 93% of the extracted thermal energy.

In control

The Sentinel Apex’s new advanced integrated control system has 3 levels of interface, all as standard: simple purpose-designed onboard user interface controlled incorporating an alphanumerical, 2-line display which lets users know how the system is operating with 4-button keypad for fan status and a basic commissioning setup mounted within the control panel. This allows easy commissioning and set-up. A full range of wired and wireless communication sensors available, with either through local mains or battery-powered options.

The controls are designed to take the complexity out of the control system making it easy for the user, with two levels of interface: one for the engineer allowing commissioning and one simpler one for the end-user allowing them to easily monitor and boost the system if additional ventilation is required.

Designed to have a low embodied carbon footprint, Vent-Axia has used the CIBSE TM65 data collection methodology to collect accurate, detailed embodied carbon information for the Sentinel Apex, working from a component level up. This methodology ensures data is comprehensive, accurate, reliable and up-to-date, making it easier for specifiers to focus on designing low carbon sustainable buildings.

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IEC Lock, a company within the Scolmore Group, has announced the launch of its latest product – the easy grip handle. This new addition expands IEC Lock’s patented range of lockable connectors, reinforcing the company’s commitment to delivering practical, high-performance solutions for secure power connectivity.

The easy grip handle has been developed as a retrofittable accessory, designed to integrate seamlessly with IEC Lock’s existing C19 and C21 connector range. By introducing rear-release functionality, the handle enables easier and more efficient operation while maintaining the robust locking performance that IEC Lock products are known for.

Engineered with multiple contact points, the easy grip handle improves handling and usability, particularly in environments where access may be restricted or where frequent connection and disconnection is required. Its ergonomic design ensures a secure grip, supporting safe and reliable operation across a variety of applications.

The product is suitable for use in demanding environments, including data centres, broadcast facilities and medical settings. With an operating temperature range of -20°C to +100°C, the easy grip handle is built to perform consistently under challenging conditions.

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CMP Products is evolving its approach to community engagement in 2026, expanding its support to five carefully selected charities across the North East.

In recent years, the Cramlington‑based manufacturer of cable glands, cleats and accessories has supported a Charity of the Year, enabling focused fundraising and awareness activity. While this approach has been successful – including raising £20,000 for Anxious Minds last year – the company has chosen to broaden its support as part of its continued growth and commitment to making a more meaningful impact.

Under the new approach, CMP will support a small number of organisations whose work closely reflects the causes its people care about most and aligns with the company’s Vision, Mission and Values.

The organisations CMP will support are:

• FACT Cancer Support – Providing practical and emotional support to people affected by cancer across the North East
• Hope Centre (Cramlington) – A social ministries hub offering community support services including food and uniform banks and grief support
• Azure Charitable Foundation – Supporting young people with special educational needs and disabilities, enabling greater independence through employment training and workplace partnerships
• Anxious Minds – Delivering early intervention and sustained mental health support for individuals and families
• Local dog and cat shelters – Helping care for and rehome animals in need within the region

This broader framework allows CMP to build deeper, longer‑term partnerships while giving employees more opportunities to contribute – whether through fundraising, volunteering, making donations or raising awareness.

Leanne Branfoot, Human Resources Advisor and Culture Champion at CMP, said: “Supporting our local communities has always been important to us. As CMP grows, we want our community impact to grow with it. The Group made the decision to expand beyond a single charity to enable us to reflect the passions of our people and respond more thoughtfully to different needs across the region.

“It’s about supporting each organisation in the way that matters most – and ensuring our contribution is both meaningful and sustainable.”

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We find out how Aico is improving fire detection systems in ventilated homes.

Flagship Housing is a UK social housing provider, managing over 33,000 homes across the East of England. The organisation not only builds, lets, maintains and improves homes for rent and sale, but also reinvests profits to fund more affordable housing and community-focused services.

Objectives and safety priorities

Positive Input Ventilation (PIV) and Mechanical Ventilation with Heat Recovery (MVHR) systems are increasingly used within social housing to improve indoor air quality and address damp and mould. While these systems deliver clear health benefits, they also introduce important fire‑safety considerations, particularly around ductwork, compartment penetrations, and the potential for smoke movement within a dwelling.

Since Davin Gee joined Flagship Housing three years ago as Compliance Manager (Electrical), Aico has worked closely with him to develop a robust, standards‑led solution that improves resident safety while providing meaningful compliance assurance.

The project was designed to achieve two primary objectives:

• Improve resident safety in properties fitted with PIV or MVHR systems
• Provide live compliance data and remote notification of fire alarm activations

A key requirement was ensuring fire detection coverage met the intent of BS 5839‑6, particularly in areas where higher‑risk ventilation equipment is installed.

Davin Gee commented: “We at Flagship Housing continuously look at ways to prioritise our residents’ safety whilst at home. One way that we could do that is by increasing fire detection within properties with MVHR and PIV systems. Due to the potential for mechanical ventilation and interconnected ductwork to accelerate the spread of smoke and fire, enhanced detection ensures earlier warning for occupants, mitigates ventilation-related risks, and provides an appropriate level of life safety, particularly for vulnerable residents.”

Fire-risk drivers and life safety considerations

Fire‑safety risks associated with ventilation systems do not generally arise from the units themselves. Instead, guidance consistently highlights risks linked to ductwork, compartment penetration, specification of materials, and the movement of smoke through properties.

Many of the most serious incidents continue to involve smoke spread and compartment failure, reinforcing the importance of effective containment measures.

For Davin Gee, the primary driver for this project was the need to prevent smoke being moved throughout a property during a fire event. While ventilation systems are essential for everyday living conditions, active airflow during a fire can unintentionally aid smoke spread.

By ensuring fire detection is installed in the same areas as PIV and MVHR units, and by automatically isolating ventilation systems when an alarm activates, the approach directly targets one of the most significant life safety risks within the home.

Integrated fire safety solution

Flagship Housing adopted a standardised specification for all properties fitted with PIV or MVHR systems.

Each applicable property is equipped with:

• Ei3024 Multi-Sensor Fire Alarm – Provides enhanced smoke and heat detection.
• Ei428 RadioLINK Relay Module – Isolates the ventilation system upon alarm activation, helping limit smoke and fire spread.
• Ei1000G The Gateway – Enables remote notification of alarm activations and provides live compliance data.

This integrated approach ensures protection for residents while giving Flagship Housing immediate visibility should an incident occur. 

Implementation and installation

Installation is being completed by Karma Electrical & Fire Systems Ltd, an Aico Platinum Partner.

Platinum Partner is an Aico initiative that rewards installers who meet Gold Standard Installer requirements, are registered with NICEIC and hold an ISO 9001Quality Management system certification. 

All installers involved are fully trained and competent, having completed Aico Expert Installer training, Introduction to Damp and Mould, and the City & Guilds assured AA2426‑01 course. Early installations were supported on-site to ensure consistency and best practice from the outset.

Karl Sharman, Managing Director at Karma Electrical & Fire Systems Ltd, commented: “The Aico system is incredibly straightforward to install. From an installer’s perspective it’s well designed, logical, and easy to integrate with ventilation systems. More importantly, it gives the Registered Social Landlord far greater visibility of compliance and resident safety than traditional standalone alarms.”

Key outcomes

The project, initially for the 150 homes where Flagship Housing has ventilation systems installed, now sees that any property that has been retrofitted or any new builds will have these systems installed.

The scheme has already delivered benefits, including:

• Improved resident safety
• Reduces risk of smoke and fire spread within dwellings
• Improved assurance of compliance with BS 5839-6
• Immediate notification to Flagship Housing when alarms activate

Residents benefit from safer homes, while Flagship Housing gains improved oversight and confidence in its fire safety strategy.

Programme status and future specification

The rollout across existing properties is currently underway, with completion expected shortly.

For all new PIV and MVHR installations, this specification will now form the minimum standard, embedding fire safety considerations at the point of design rather than as a retrofit measure.

Trevor Sawyer, Relationship Manager at Aico, said: “I’m extremely proud to have been part of this collaborative approach with Flagship Housing. By strengthening fire detection in properties with MVHR and PIV systems, we’re not only enhancing compliance, but more importantly, helping to make homes safer for residents. It’s rewarding to support a forward-thinking organisation that places tenant safety at the heart of its decision making.”

This project highlights the value of strong collaboration between housing providers, manufacturers, and competent contractors. By focusing on smoke containment, automatic ventilation isolation, and real time data, Flagship Housing has implemented a proactive, resident‑focused fire safety solution that goes beyond basic compliance.

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City Electrical Factors (CEF) has announced a new charity partnership with WellChild to support children with complex medical needs and their families through fundraising, volunteering and practical community projects.

The partnership will see CEF support WellChild’s programmes, including Helping Hands, which transforms outdoor spaces into safe and accessible environments for children and their families. CEF volunteers have already completed three Helping Hands projects, with further transformations planned across the UK this year.

Alongside volunteering, CEF team members will raise funds to support WellChild’s wider services, including the Better at Home programme, which helps children leave hospital sooner and receive care safely at home by providing specialist training and support for parents and carers.

One recent Helping Hands project enabled two brothers who use wheelchairs to safely access their garden for the first time, following a transformation completed by CEF volunteers.

Connor Dalton, Director of Sustainability, Health & Safety at CEF, said: “We’re proud to support WellChild and the incredible work they do for seriously ill children and their families across the UK.

Giving back to our communities is part of who we are, and partnering with WellChild allows us to contribute with real and lasting impact.”

Matt James, CEO at WellChild, said: “We are excited to begin this partnership with CEF.

“Our shared values, commitment and passion will have a positive impact on the lives of children and families across the UK, helping to create a lasting legacy of care for years to come.”

The partnership was selected following feedback from CEF team members and forms part of the company’s ongoing commitment to supporting local communities as it celebrates 75 years in business.

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David Williams, Schneider Electric’s VP Transactional Business and Major Pursuits UK&I, explores the shift from traditional in-person trade counters to blended, multi-channel experiences for the electrical installation industry.

Our electrical installation industry continues to navigate changes and new trends. The digital world has opened many opportunities across our sector, both now and for the future.

Schneider Electric’s research into the Trade Counter of the Future reveals current and future evolutions in our industry.

Distribution is now firmly multichannel

The trade counter remains the vital channel – accounting for 41% of all purchases. At the same time, we’re seeing a purchasing evolution with increases in the use of digital channels. Our research found that three in four customers are expecting to use online for ordering and quoting more in the next five years. And let’s not forget, websites aren’t the only digital channel. Trade customers are also using email, mobile and even messaging apps such as WhatsApp to place orders these days.

It’s important to recognise that multichannel is here to stay. To succeed in this multichannel world, consistency of service and product availability across all channels are vital to create a seamless experience that suits individual customer needs.

Adapting to generational differences

Despite the move to online, a generational divide is evident. Younger tradespeople (25-34 years) overwhelmingly prefer online and mobile ordering, with 84% expecting to increase their use of digital channels in the next five years. In contrast, 39% of those over 55 don’t think their use of online will change.

This means wholesalers could benefit from segmenting their communications and offerings. Digital-first, mobile-friendly platforms are essential for younger trades, while relationship-driven, face-to-face service remains crucial for older customers. Channels like WhatsApp, YouTube, TikTok, and email should be tailored to audience age and digital behaviour.

Setting new standards in terms of speed and convenience

Consumerism has raised the bar when it comes to fulfilment and convenience in our everyday lives. This is influencing the business sector where speed, convenience and customer service are key elements in the purchasing journey, it’s no longer just about price.

Over half of trade customers now expect the same speed and convenience from their business suppliers as they get in their personal (consumer) lives. More than half say they choose online ordering because it saves valuable working time (56%), it offers convenient delivery direct to home or job site (54%) and it ensures fast, reliable and on-time deliveries (53%).

To respond to this, it’s worth investing in supply chain transparency, real-time stock visibility, and robust fulfilment infrastructure to meet these expectations with a seamless approach.

Differentiating with knowledge and education

When visiting trade counters, almost three-quarters (71%) of customers rate knowledgeable staff as extremely important, two-thirds (66%) like to browse new products and two in five are attracted by innovation hubs to trial new technology (41%) or attend live demonstrations (43%).

As product research and price comparisons move online, the physical trade counter can differentiate itself with its deep expertise and experience. Innovation hubs, digital POS displays, and QR-linked product information can transform the trade counter into a centre for upskilling and discovery. Training modules, digital brochures, and incentives for attending knowledge sessions can drive footfall and foster loyalty, especially among younger and new-to-industry tradespeople.

Aligning to customer behaviour and preferences

We identified two main customer mindsets that need to be considered. “Quick Collectors,” who value efficiency and speed, and “Browsers”, who seek advice, product discovery, and in-person engagement.

In this increasingly multichannel world, the trade counter can be reimagined as a hybrid service hub. Express lanes and streamlined collection points will cater to the Quick Collectors, while interactive education zones, live demonstrations, and innovation hubs will engage the Browsers.

Getting ready for the trade counter of the future

In our multichannel world, the trade counter is evolving. Channel customers expect a seamless blend of speed, service, and knowledge regardless of the channels they prefer.

Wholesalers are perfectly positioned to deliver consistent experience wherever an order is placed, while using the physical counter to provide what digital alone can’t: trusted expertise, hands-on discovery and human relationships.

By embracing these changes, electrical wholesalers can not only keep pace with evolving customer expectations and behaviour but also secure their place at the heart of the industry for years to come.

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Martindale Electric has launched another high-quality installation testing accessory. The new LAMPKIT20 ensures a reliable connection to light fittings for measurement and test purposes, without the need to hold or attach test probes or disassemble the housing.

The LAMPKIT20 is supplied with five lamp socket adaptors, allowing electrical test equipment to be connected via industry standard 4mm sockets. Included are adaptors for the most common fittings  B22, B14, E27, E14 and GU10, a two-wire test lead set with 4mm banana plugs, all supplied in a heavy denier protective carry case. All adaptors have an EN61010-1 CAT II 300V safety rating.

Challenging to achieve with standard probes or crocodile clips, the LAMPKIT20 gives a solid connection to difficult-to-reach lamp fittings, ensuring the best measurement possible. The adaptors are ideal for general purpose measurements and as part of an electrical installation test kit.

As with any adaptors of this type, the LAMPKIT20 items are specifically designed for connection of test equipment to standard light fittings. They are not designed to be used for connection of any other equipment to the mains supply.

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Industrial controls are at the heart of modern industry, enabling machines, processes, and facilities to operate safely, efficiently, and reliably. From switches and relays to sensors and programmable controllers, these products support everything from manufacturing and logistics to energy and infrastructure. As automation and digital technologies continue to expand, demand for industrial control solutions is growing rapidly.

For wholesalers, this creates opportunities to move beyond product supply and become trusted advisors to customers. Understanding the fundamentals of industrial controls can help identify new sales opportunities, support technical conversations, and deliver greater value across a wide range of applications.

Fewer mistakes, increased sales, improved customer satisfaction 

By reducing costly mistakes, improving accuracy, and building deep product confidence across your team, the modules empower staff to provide clear guidance on the products they sell. This increases customer satisfaction, builds trust, creates upselling opportunities and ensures customers return.

If your people aren’t studying the EDA’s training modules, your competitors are already ahead because thousands of EDA training modules are studied each year.

Best in class

Setting the benchmark for professional skills development in the UK’s electrotechnical sector, this EDA training programme has two Princess Royal Training Awards – in 2022 and again in 2025. A commendation only awarded to the UK’s best-in-class training, plus they carry the City & Guilds’ Accreditation. And if you are an EDA business, you get exclusive access.

The EDA’s training module Industrial Controls covers:

• Switches and Indicators
• Relays and Contactors
• Fuses and Breakers
• Motors and Motor Control
• Power Supplies
• Enclosures and Panel Layout
• Programmable Control and Automation
• Sensing and Instrumentation
• Environmental Considerations
• Trends in Industrial Controls

Test your knowledge

Have a go at this quiz sampled from the Industrial Controls module and check your answers below. If the results show that you need to boost your team’s know-how, talk to the EDA today.

Q1: 2-Way lighting circuits are used to provide light switches at the bottom and top of the stairs to control a single lighting circuit. The switches have three terminals marked COM, L1 and L2. How many poles and throws does the switch have, and how is this abbreviated?

Q2: What electrical property of a cable determines how much heat is generated?

Q3: Many fuses provide protection against both short circuit and overload faults. What type of faults do circuit-breakers protect against?

Q4: Give two example uses for motors in industrial applications.

Q5: What are PLC IO modules used for?

Q6: What is the main difference between a solenoid and a control valve? 

Scroll down for answers

Answers:

Q1: The switch has one pole (to control a single circuit) and is known as double throw or CO. This is abbreviated as SPDT or SPCO.

Q2: Resistance.

Q3: Just as with a fuse, circuit-breakers operate in the case of either short circuits or overload.

Q4: Typical uses include pumps, compressors, conveyors, and machinery.

Q5: IO modules are used to wire the PLC to the input and output devices.

Q6: A solenoid valve is used to either open or close a pipe (shut off), whereas a control valve is used to regulate the flow.

How did you do?

Full marks: Well done.

3 – 5 out of 6: Time to fill in any gaps in your knowledge and build confidence.

Less than 3: EDA Product Knowledge Training needed.

Watch the video and download the Course Directory

There’s plenty of information online at www.eda.org.uk, including a video and a downloadable course directory, giving you a summary of what’s covered in each of the 12 training modules.

The EDA team is ready to help. Call 020 3141 7350 or email training@eda.org.uk.

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Ansell Lighting has continued its support for St. Rocco’s Hospice in Warrington with the creation of a feature lighting wall for a new relaxation room.

St. Rocco’s was Warrington-headquartered Ansell’s charity of the year in 2025, with the business raising more than £1,200. The lighting specialist offered to support with the new relaxation facility, which is now benefitting patients and loved ones who use St. Rocco’s.

Ansell created and installed the feature wall board using its LED Cell strip lighting range. The lighting has a remote control so colours and relaxing scenes can be adjusted according to the needs of the individual patients.

To create a tranquil and relaxing space the room also includes recliner chairs, salt lamps, throws, a music player and blackout blinds and is used for therapies including reflexology, hand and head massage, group therapy sessions and relaxation classes.

Gemma Sheerin, Marketing and Communications Manager at St Rocco’s, said: “The lighting feature wall has brought another dimension to our relaxation room. Using the lights we are able to provide a calm and soothing environment for our patients. The lights help to induce a feeling of relaxation for our patients as soon as they enter the room. During treatments, the lights are also a gentle distraction to help calm the mind as the therapy sooths the body.”

Sarah Ankers, HR Director from Ansell Lighting, said: “I’m incredibly proud of the way our colleagues and the wider business have come together to support St. Rocco’s. The generosity, energy and commitment everyone has shown truly reflects who we are as an organisation. St. Rocco’s does truly incredible work, providing compassionate care and vital support to patients, and those important to them, during some of the most difficult moments of their lives. Being able to contribute to that mission is something we value deeply.”

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Scolmore Group’s Regional Sales Manager Audra Fellows and Managing Director, Kevin Beech, recently tackled the Snowdon by Night Challenge in aid of the Electrical Industries Charity (EIC).

Taking on the highest mountain in Wales, standing 1,085 metres, Audra and Kevin joined fellow fundraisers in a night-time ascent of Snowdon, also known as Yr Wyddfa. Beginning in the town of Llanberis, located in the heart of Snowdonia National Park, the challenge saw participants trekking to the summit under the cover of darkness, navigating a route that tested both physical endurance and mental resilience.

This initiative forms part of the Scolmore Groups ongoing support for the Electrical Industries Charity, an organisation with a long-standing history of providing vital assistance to individuals working within the electrical and energy sectors.

Having previously taken on the one of the biggest challenges of her life, Audra is no stranger to extreme challenges after successfully completing the 5895m climb to the summit of Mount Kilimanjaro. Her participation in the Snowdon by Night event reflects a continued personal commitment to pushing boundaries while raising awareness and funds for important causes.

“It’s probably one of the most challenging things I’ve ever experienced” said Kevin Beech, Managing Director of Scolmore Group. “The climb itself was difficult enough, especially in the dark but the descent was even harder! Fantastic views from the top, great to have achieved it with such a dedicated group of people for our very own electrical industry charity”

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